Temos Sales App

1. Introduction

This Privacy Policy describes how the Temos Sales App collects, uses, and protects information when users interact with the mobile application.

The application is designed for sales representatives and authorized users to manage customer visits, product visibility, orders, and sales activities.

By using this application you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

• User account details (name, email, phone number)
• Sales representative identification
• Customer visit records
• Location information for outlet verification
• Device information (model, OS version)
• Application activity logs
• Images uploaded through the application

3. How We Use Your Information

Information collected through the application is used to:

• Authenticate and manage user accounts
• Track sales representative visits
• Record product visibility and stock levels
• Improve operational efficiency
• Provide customer and technical support
• Improve application performance and reliability

4. App Permissions and Device Access

The application requires several permissions in order to provide core functionality. Each permission is used only for operational purposes necessary for the application.

Location Permissions

• ACCESS_FINE_LOCATION – Used to capture precise location when sales representatives check in to customer outlets.
• ACCESS_COARSE_LOCATION – Used when approximate location is sufficient to verify geographic presence.

Network Permissions

• INTERNET – Required to communicate with secure company servers.
• ACCESS_NETWORK_STATE – Allows the app to detect internet connectivity.
• ACCESS_WIFI_STATE – Allows the app to detect WiFi network availability.

Storage Permissions

• READ_EXTERNAL_STORAGE – Allows users to upload images for product visibility and store audits.
• WRITE_EXTERNAL_STORAGE – Allows the application to temporarily store captured images before upload.

Background Processing

• FOREGROUND_SERVICE – Allows background services required for syncing field activity and data synchronization.
• RECEIVE_BOOT_COMPLETED – Enables the application to restore background services after the device restarts.

Users may manage these permissions through device settings. Disabling permissions may limit application functionality.

5. Background Services

The Temos Sales App may run background services to perform tasks such as:

• Synchronizing visit and sales data
• Maintaining system notifications
• Updating application services

These services operate only for legitimate business functions and do not collect unnecessary personal data.

6. Location Data Usage

Location information is used to verify sales representative presence at customer locations.

Location data may be collected during:

• Customer check-in activities
• Route tracking
• Field sales reporting

Location data is used strictly for operational reporting and is not shared with third parties for advertising purposes.

7. Image and Media Usage

Users may capture or upload photos during store visits.

These images may include:

• Product visibility images
• Stock images
• Merchandising verification photos

Images are stored securely and used only for operational reporting.

8. Notifications

The application may send notifications related to:

• Sales updates
• Operational alerts
• Application system messages

9. Data Security

We take reasonable security measures to protect user information including:

• Secure API communication
• Authentication controls
• Encrypted server storage
• Restricted system access

10. Third Party Services

The application may use third party services such as:

• Mapping services
• Push notification services
• Cloud hosting providers

These services operate under their own privacy policies.

11. Data Retention

User information is retained only as long as necessary to fulfill operational and legal requirements.

12. Children's Privacy

This application is intended for professional sales representatives and authorized business users only.

It is not intended for individuals under 18 years of age.

13. User Rights

Users may request:

• Access to personal data
• Correction of inaccurate data
• Deletion of data where applicable

14. Policy Updates

This policy may be updated periodically to reflect changes in technology, legal requirements, or application features.

15. Contact Information

If you have questions regarding this Privacy Policy please contact:

Temos Sales App Support
Email: support@temosapp.co.ke
Website: https://www.temosapp.co.ke